1. Introduction
Move-Quote.com ("we", "us", "our") is committed to protecting your privacy and handling your personal
data responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and share your personal information when you
use our website and services.
Move-Quote.com is operated in the United Kingdom and complies with the UK General Data Protection
Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
When you use Move-Quote.com, we may collect the following information:
Information you provide directly:
- Your name
- Email address
- Telephone number
- Postcodes and addresses relating to your move (origin and destination)
- Property details (e.g. house type, number of rooms)
- Information about the contents you are moving
- Preferred move dates and any additional notes you choose to provide
Technical information:
- IP address
- Browser type and device information
- Website usage data (via cookies – see Section 8)
3. How We Use Your Information
We use your information to:
- Pass your enquiry to up to three suitable local removal companies listed on our platform
- Enable those removal companies to contact you with quotations or follow-up questions
- Improve the performance and reliability of our website
- Respond to enquiries or support requests
- Meet legal and regulatory obligations
We do not sell your
personal data.
4. Sharing Your Information
Your details will be shared only with:
- Up to three professional removal companies participating on Move-Quote.com
- Service providers that help us operate the website (e.g. hosting, security), where necessary and
under strict confidentiality
All removal companies on Move-Quote.com participate in the Removals Industry Ombudsman Scheme.
We do not allow third
parties to use your information for unrelated marketing.
5. Legal Basis for Processing
Under UK GDPR, we process your data on the following lawful bases:
- Consent – when you submit your details to request quotes
- Legitimate interest – to operate a fair and efficient quotation platform
- Legal obligation – where required by law
You may withdraw your consent at any time by contacting us.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to:
- Facilitate your quotation request
- Handle follow-up communications or disputes
- Meet legal or regulatory requirements
After this period, your data is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights, contact us using the details below.
8. Cookies
Move-Quote.com uses cookies to ensure the website functions correctly and to understand how visitors
use the site.
You can manage or disable cookies through your browser settings.
9. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised
access, loss, or misuse.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: